Where do we ship from ?
We ship from Yixing City, Jiangsu Province.
Do you ship to my country ?
Yes. We provide world-wide free shipping service.
How long does it take to get the order ?
Total waiting time = Order processing time + Shipping time.
For all orders, we usually need 2 - 3 business days to process your order.
Once the order is packed and shipped from the warehouse, we will send a shipping confirmation email with a tracking number to the email address you have reserved on this website.
We will send the package by air mail, and for international shipments, the total shipping time takes about 1-3 weeks.
Transportation reference time
Area |
Shipping time |
Average time |
| Asia | ||
| Hong Kong China | 2-5 days | 3 days |
| Macau China | 2-5 days | 3 days |
| Taiwan China | 2-5 days | 3 days |
| South Korea | 3-7 days | 5 days |
| Japan | 3-7 days | 5 days |
| Malaysia | 5-10 days | 8 days |
| Singapore | 5-10 days | 8 days |
| Vietnam | 5-10 days | 8 days |
| Thailand | 5-10 days | 8 days |
| Indonesia | 5-10 days | 8 days |
| America | ||
| United States | 10-18 days | 15 days |
| Mexico | 10-18 days | 15 days |
| Colombia | 10-18 days | 15 days |
| Brazil | 10-18 days | 15 days |
| Argentina | 10-18 days | 15 days |
| Europe | ||
| Russia | 10-15 days | 12 days |
| France | 10-18 days | 15 days |
| Spain | 10-18 days | 15 days |
| Czech Republic | 10-18 days | 15 days |
| Moldova | 10-18 days | 15 days |
| Netherlands | 10-18 days | 15 days |
| Denmark | 10-18 days | 15 days |
| Germany | 10-18 days | 15 days |
| Rest of the World | ||
| Rest of the World | 15-25 days | 18 days |
Special cases
If your order is significantly delayed, please contact us and we will investigate. If it is confirmed that the package was lost in transit, we will refund or resend the order at our discretion.
If you have any questions, you can contact our customer service staff through Email：zycschina@gmail.com or online customer serviceat any time. Thank you for your support!
